Did you ever hop a fence to get access to a concert? The modern-day equivalent might have occurred en masse Saturday as fans were able to experience the UK’s biggest music festival for free after it suffered technical difficulties.
“Again, I’m so sorry for the issues in the first part of the stream,” said the festival’s organizer Emily Eavis in a tweet. “But thank you for all the messages of support, as well as the incredible responses we’ve seen to the film itself.”
The “Live at Worthy Farm” show started at 7 p.m. local time (2 p.m. ET) but within minutes fans were complaining online that they could not watch the first act, Wolf Alice, despite having already paid.
Glastonbury’s streaming partner Driift said in a statement it was “devastated” about the technical failure.
The online events organizer, which has successfully hosted for artists such as Niall Horan and Andrea Bocelli, sent out a replacement link two hours after the show started which allowed fans to watch back for free.
George Ezra performs at the five-hour special production which featured artists such as Coldplay and Jorja Smith. Credit: Anna Barclay for Glastonbury Festival/Getty Images
Glastonbury and Driift did not immediately respond to requests for comment.
Tickets already purchased will roll over to 2022 — when Glastonbury intends to hold just its second event in five years, following a year off in 2018 and two consecutive canceled events.
Grammy-nominated director Paul Dugdale created the five-hour production, which takes viewers on a virtual tour of the festival site. Three other streams set up to suit other timezones were unaffected by the malfunction.
“We put our heart and soul into making this film, and we are so proud of it. We are also hugely grateful to all the artists who gave their time to deliver such stunning performances,” said Eavis in a separate tweet.
The show will be streamed again on Sunday.
The internationally renowned event normally takes place over 900 acres of the Eavis family’s Somerset farm, southwestern England.
The 2019 festival drew a crowd of 175,000 attendees and featured performances from The Cure, Stormzy and The Killers, among others.
Glastonbury — arguably the most esteemed live music event in the world — has been headlined by a glittering array of British and global stars since its first date in 1970, including David Bowie, the Rolling Stones, Oasis, U2 and Beyoncé.